At Aeithalis, accessible at https://aeithalis.com/, we prioritize protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.
Applicability
This Privacy Policy applies to:
- Residents of India and the UAE
- Users of our website https://aeithalis.com/
- Customers purchasing products through our online store
Personal Information Collection
We collect personal information from you when you:
- Place an order
- Create an account
- Contact us through email, phone, or live chat
- Participate in surveys or contests
- Browse our website (cookies and analytics)
Types of Personal Information Collected
- Contact information (name, email, phone number, address)
- Payment information (credit card details, payment gateway info)
- Order history and purchase details
- Browser and device information (IP address, cookies)
- Location information (Kerala,India and UAE)
Use of Personal Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Improve website experience and performance
- Send newsletters, promotions, and special offers
- Comply with legal requirements
Disclosure of Personal Information
We may disclose your personal information to:
- Payment processors and banks
- Shipping and logistics providers
- Marketing and advertising partners
- Law enforcement agencies (as required by law)
- Third-party service providers (e.g., website maintenance)
Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
Cookies and Analytics
We use cookies to:
- Track browsing behavior
- Analyze website performance
- Personalize content and ads
Your Rights
- Access and correct personal information
- Opt-out of marketing communications
- Request data deletion
- File a complaint with the relevant authorities
Indian Regulations Compliance
We comply with:
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Personal Data Protection Bill, 2019 (India)
UAE Regulations Compliance
We comply with:
- UAE Federal Law No. 2 of 2015 on Commercial Companies
- UAE Data Protection Law (forthcoming)
- Telecommunications Regulatory Authority (TRA) regulations
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India and the UAE.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
aeithalisayurveda@gmail.com
9895400390
Aeithalis Ayurveda Clinic & Pharmacy Nannamukku Center Kunnamkulam Road Nannamukku South Po, Changaramkulam, Malappuram District, Kerala, India,PIN 679575
Acknowledgement
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Last updated: 07/11/2024
Additional Recommendations
- Register with the Data Protection Authority of India (DPAI)
- Obtain certification from a recognized certification body (e.g., ISO 27001)
- Conduct regular security audits and penetration testing
Please consult with a legal expert to ensure this sample Privacy Policy meets your specific requirements and complies with relevant laws and regulations.